Pharmacy U news

It is not uncommon when I am discussing leadership with someone, especially a young leader, for the question to come up about what the most important things are a pharmacy leader does.

With interest rates rising, the housing market seems to be in a state of flux. The direction of housing prices – up, down or sideways – is a hot topic of conversation around dinner tables and office watercoolers, which is hardly surprising given how much wealth Canadians have tied up in their homes.

In pharmacy, we can make it easy to start by first automating the repetitive. Identify tasks that need to occur like clockwork. Use a weekly task log with day of the week headings to list what you need done on each day.

There is a dramatic cost to restarting. In my previous article The Fear All Leaders Face I discuss the power of a mental health challenge called FOMO and how to reframe thought process to overcome it. But what about when your train of thought is constantly derailed?

Niceness is overrated. Be kind instead. Kindness is about having our hearts in the right place. It’s about wanting the best for others and for ourselves. It has nothing to do with being liked.

Effective benchmarking is an essential step towards boosting your pharmacy’s performance, and professional services – so often a grey area for pharmacist-owners – is a great place to start.

We should strive to be in the centre of activity. When we are here, we gain perspectives that allow us to make better decisions to lead our teams well. The problem is, it isn’t always easy to stay in the centre. We must continually be working to gain this position and perspective.

After turning the dispensary lights out at night, despite a fear you may feel, you are not alone. In my previous article “A Leader’s Principal Role: Taking Care of People" I discuss the ruthless requirement and offer tangible examples where leaders take care of people. But while this is going on, who will take care of us?