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Pharmacy U news

  • Reacting vs leading – how do pharmacists stay ahead as leaders to prevent returning to the ‘labcoat’?

    The difference between elites in any category is less than one per cent. The best of the best out-perform their colleagues across many measures of success, but in the end, what separates the greatest from the good pile lies in the fine details.
    male pharmacist Jason Chenard smiles at the camera

  • Pharmacists, don’t outdrive your headlights

    Not outdriving your headlights means understanding what you can control and having the discipline to mentally stay there. Leaders capable of doing this make decisions within their comfort zone, without worrying about what is beyond sight.
    Jason Chenard

  • Good idea hunting for pharmacists, Part 2

    When I sit down to write this blog, it not uncommon for me to identify experiences I had at various conferences to use as inspiration for my writing. I realize now that we really shouldn’t be surprised about that. After all, a conference is not a natural place where we find ourselves, so when we get there, we absorb and process things differently.
    a man wearing a suit and tie smiling and looking at the camera

  • Is your pharmacy a top performer? It's time to see how you measure up

    As Peter Drucker famously said, "If you can't measure it, you can't manage it." When it comes to measuring performance, pharmacist-owners often operate in a business vacuum. They might talk to a neighbouring business, a fellow pharmacist in the next community, or an entrepreneur friend (but probably not a pharmacist-owner).
    Mike and Max

  • Hiring strategically to embrace pharmacy change

    Change has been a fact of life since the first pharmacy opened its doors many centuries ago. And it’s a challenge pharmacists and pharmacist-owners will face for years to come.

  • Good idea hunting for pharmacists, Part 1

    One of the best things that a leader can do is to collect a big bag of ideas. Then, when various challenges come up, you have a deeper well of solutions or possible solutions to draw from.
    a man wearing a suit and tie smiling and looking at the camera

  • How do you let the community know about your counselling services?

    Spreading word in the community about patient counselling is no easy chore – especially when many of your customers would rather head for the parking lot with their medication than listen to advice from a member of your dispensary team.
    Robert Heaton

  • Can pharmacists find joy in the day-to-day grind?

    Courage to persist strongly regardless of how dirty the task allows us to outwork others. Pushing forward, notwithstanding the required sweat, provides an identity of tenacity that we grow to actually enjoy. The effort finds small wins in getting the hard things done by showing up each day and doing things right. For this reason, joy is found in the grind.
    Jason Chenard
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