Pharmacy U news

They're worth their weight in gold: those loyal, experienced employees who add so much to your pharmacy's success. They're often the ones who answer customers' questions, find products on the shelf, and help make your pharmacy more than just another drugstore.

Jamie Kellar has devoted much of her professional life to managing individuals with mental illness, as a clinical pharmacist in tertiary mental health facilities, in community pharmacy practice, and as an educator at the University of Toronto.

In my experience, so many leaders model their leadership based on how they have been led. This often yields limited results when there is near limitless opportunity around them. And when the “storm” comes along, their business is in serious jeopardy.

Pharmacy U turns 10 this year! Canada's leading event for the pharmacy industry will be in-person once again, on April 2, 2022, at the International Centre. That in itself is cause to celebrate.

We have all experienced various aspects of change due to the COVID-19 pandemic. Our lives have altered in ways we had never imagined. Our experience and relationship with our environment have become more tense and cautious. Our faces are half covered to prevent infection and our fear of COVID-19 infection dictates the way we behave. When it comes to business, how has this pandemic changed the pharmacy labour force scene?

Addiction is an inability to stop consuming certain drugs, alcohol, or nicotine. While people may feel comfort when they use such substances, they are harmful to both mental and physical health. Fortunately, addictions may be successfully treated with therapy and medication.

What does quality look like in the pharmacy? And how do we lead our team to provide quality service to the patients that we serve? These are questions that I now find quite fascinating, however 15 years ago, I just assumed that I knew what it was.

Pharmacy U turns 10 this year! Canada's leading event for the pharmacy industry will be in-person once again, on April 2, 2022, at the International Centre. That in itself is cause to celebrate. Discover this year's Pharmacy U Toronto sessions.