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Pharmacy U news

  • How can the pharmacist-at-intake workflow model set you free?
    In the 30 years I’ve worked as a pharmacy owner and as a process analyst/ designer advising independent and corporate pharmacies around the world, the pharmacist-at-intake workflow is the most transformative single advancement I have witnessed.
    pharmacist at intake

  • What’s your view? Half empty, half full, or something else?
    As you look at your pharmacy team, you may see some cups which are half empty as well as some that are half full. You may even see a cup or two that need a good wash. No matter the individual or collective state of your cups, take a moment to "refill the cups" of your team.
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  • Are medication review quotas the new traffic tickets?
    Companies need to stop setting service goals and instead strive to solve their operator pain points. In fixing operator problems that unlock services, they will also unlock other aspects of what makes a pharmacy strong, like driving prescription and over-the-counter growth.
    Jason Chenard

  • It's time to spring clean your business plan
    Pharmacy owners and aspiring pharmacy owners require a business plan to purchase or expand their businesses or simply to get started. There are a number of important elements pharmacists need to understand to successfully develop and maintain their business plan.
    Mike Jaczko

  • Every pharmacy has a Sherlock Holmes on the team. Who’s yours?
    The best gift you can give someone is an idea. Ideas spark hope, motivation and a new beginning. The more ideas we can generate, the greater the opportunity for positive outcomes to occur. The more connections we make between different ideas, the better the potential for greatness.
    Jason Chenard

  • Pharmacy U presenter Nardine Nakhla: Optimizing allergic rhinitis care
    Allergic rhinitis (AR) is a common condition within pharmacists' purview nationwide. As our understanding evolves, pharmacists must stay abreast of changing clinical guidance and emerging evidence supporting medications that fall within their scope.
    a close up of Jessica Mangione

  • What’s the best compliment you can give someone in your pharmacy?
    In one of our pharmacies, we hired someone without pharmacy experience for the front shop. She worked part-time being a secondary student and was quick to learn. She was quiet, listened attentively and absorbed information like a sponge. She quickly grew in proficiency and responsibility.
    pharmacy staff

  • Spring cleaning for your pharmacy
    Since COVID-19 we've all become much more aware of cleanliness in the public places we visit and that includes pharmacies. Here's your perfect opportunity to do the kind of deep spring cleaning that makes regular cleaning look like a light dusting – and make it part of your regular pharmacy-maintenance routine.
    a close up of a toy
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