The green light on predictable pharmacy and pharmacy success
Your job is to create the systems and structures paired with people and resources that shift the balance of your prescription count as far to the predictable side as possible. Invest time and energy into knowing your patients and predicting what they need, when they need it and constantly scan for patient groups that can be standardized like synchronizing your monthly injectables and monthly blister co-pays.
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More Blog Posts In This Series
12/23/2024
Why should pharmacists avoid cutting their own lawns?
Easy question: what do you make per hour? Another easy question: how many hours would you have to work to buy freedom for something nagging you, that you are not the expert in anyway? By outsourcing, can you create a job for someone else. If so, it’s time to bet on yourself and outsource.
12/16/2024
Pharmacy is like jumping out of an airplane. You need a backup chute
It is much easier to fantasize about the various ways your pharmacy can be successful. We can picture a rising prescription volume, inventing new workflow to get medication reviews done efficiently, conducting a vaccine clinic or implementing robotics for blister packaging. However, the much harder mental exercise is imagining how your pharmacy can fail. It means predicting the unpredictable, without letting it control you.
12/9/2024
How do you avoid hurt feelings in your pharmacy?
As part of the duties of being a pharmacist, our job involves helping people when they are not at their best. Empathetically recognizing that they carry burdens with their visits to see us is the first step to being the helper (as bystander) instead of a combatant fighting against them. They do not necessarily mean to fight us, but we are just sometimes in their way. It is our job to recognize that and manage it.