Pharmacy U news

The entry point of an employee into an organization is an important time. Putting in work and patience in the time leading up to this is something a pharmacy leader needs to be meticulous and calculated about. Rush this process and mistakes can surface that are nearly impossible to fix.

It's an often-overlooked feature of high-performing workplaces, but good bosses know that fun can be a great stress reliever, team-builder and motivator. When you make your workplace more fun, you can foster higher employee engagement, which makes it easier to keep and attract staff.

The local pharmacy is a wonderful illustration of a place where leadership is required. Each member of the staff as well as each patient has unique needs. The leader recognizes the best way to serve each person is by tailoring the approach for each person and situation. This is definitely not a science, but an art form that develops over time as it is nurtured.

I don’t know what your relationship is like with these three friends, but I invite and encourage you to be the best friend to today, just as he is to you. Do not count on tomorrow, for he is always accompanied by tons of anxiety. Learn from yesterday, but do not spend so much time that you are filled with regret over what you woulda, coulda, shoulda.

Clearing the slate means that I come to work each day with the discipline of delegating as many items from my to-do list to others as I can. I explain ahead of time that I am passionate about what we do and I think about it a lot. The thinking generates many action items that I alone could never accomplish.

Have you ever been knocked down? We all have. We have all been knocked down literally or figuratively before. And chances are, we will all be knocked down again. But is that such a bad thing?

Whether pharmacists like it or not, we are the celebrities of the pharmacy. We have important staff around us that keep us afloat but to many of our patients, especially our most regular ones, we are their main event.

If you are still doing things the same way you were 10 or 15 years ago, chances are your dispensary is behind the times. And you might very well be making your life – and your pharmacy’s operations – more difficult than they need to be.