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  • What do you do when all your pharmacy staff quit?

    Workplace exit happens organically when new philosophies and overarching reassessments happen inside a team. When a leader begins examining history, gathering mental data, asking questions and offering change, people naturally follow suit by doing the same in their own role. Suddenly they see restart potential for themselves.
    staffing

  • The “nice personality” of pharmacy leadership, Part 2

    When I first started to study this principle of consistency, I quickly realized that the only thing I was consistent at was being inconsistent! However, gaining awareness of my inconsistency allowed me to identify and try new ways to become more consistent.
    a man wearing a suit and tie smiling and looking at the camera

  • Can Vitamin D prevent dementia?

    Protecting the brain from dementia is an important concern for many individuals, especially as they age. While there is currently no known cure for dementia, there are steps that can be taken to help reduce the risk of developing this debilitating condition, and though Vitamin D may be part of the picture, it certainly isn’t the whole picture.
    Lindsay Dixon

  • Accounting mistakes, Part 4: Accounting gaffes round-up – the final five

    In previous articles, we looked at a few common types of accounting errors, from improper inventory record-keeping to inappropriate accounting for capital and staff expenses. But there are many other gaffes we have seen occur during our years supporting pharmacist-owners who want to sell their businesses.
    Mike Jaczko and Max Beairsto

  • The “nice personality” of pharmacy leadership

    As we continue our overview of the four principles of leadership growth, I will readily admit that most people may expect or want something much more glamourous than what I bring you today.
    a man wearing a suit and tie smiling and looking at the camera

  • Do you want every patient as a patient in your pharmacy? Discharging the incompatible ones

    The patient-healthcare provider bond is an alliance of honesty, understanding and trust. In our best attempts to provide patient care, we sometimes fail to establish the required relationship based on the way a patient treats us or the staff. This can feel like an incompatibility or inability to connect in a collaborative way.
    discharging patients

  • Are pharmacists too nice to get paid?

    The pharmacist personality is commonly a confrontation-avoider. We will often put ourselves out for the sake of others. People are used to getting our attention whenever they want it, no matter how small their query.
    payment

  • How to account for commercial terms payments – the right way

    Solid accounting practices are fundamental to enhancing and preserving the value of your pharmacy business. The converse, of course, is also true: bad accounting can undermine pharmacist-owners' ability to sell their pharmacy when, how and for how much they hope to.
    Mike Jaczko and Max Beairsto
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