Layered Pharmacy Leadership
Blogs
- 7/2/2024
The course pharmacy schools should teach
Raphael, is a great clinician and an extremely hard worker, capable of grinding through the heavy lifting the profession requires. But the demands of pharmacy life with higher expectations, rude customers, diminishing support staff and head office policies forced down his throat have all taken their toll. - 6/18/2024
Why triathletes might make good pharmacists
I have written about how triathlon is a lifelong journey than offers more than fitness. It forces me to dig deep and push boundaries of resiliency while balancing rest, sleep, nutrition, stress management, stretching and yoga. Triathlon has given me the other part of my identity that hibernates during the workweek. Opening the box and finding triathlon proved an amplification of who I am. - 6/18/2024
Are you taking care of your pharmacy’s house league?
In a pharmacy, you have rep staff, like the experienced ones who largely run your programs and who are recognized by patients and prescribers. You also have house league staff in those who work fewer hours per week or month. - 6/11/2024
Outdriving your pharmacist headlights
Navigating in pharmacy takes a mindset of being comfortable not always knowing what is just around the corner. In a world where we are used to setting goals and planning long term, we are forced into a new normal that has our answers unveiling themselves with less notice. - 6/4/2024
The unpopular but necessary decisions of pharmacy managers
There are countless decisions in pharmacy that we need to make even though they may be less than ideal or feel less than comfortable. As the profession continues to adapt to the complexity of healthcare, pharmacy will continue to change and that will mean having to make unpopular yet necessary decisions. - 5/28/2024
Learn this new pharmacy catchphrase: ‘Hold your water’
A patient acted surprised when I refused to fill a virtual care order for high dose pregabalin after getting an electronic message that he already filled it somewhere else that day. Given that he received seven different pregabalin prescriptions in the past six months from seven different virtual care clinics located in various cities across Canada, my radar was on high alert. - 5/21/2024
The difficult yet necessary conversations pharmacy coaches must have
Hockey has been a big part of my life since the ages of VHS tapes and dial-up internet. While I no longer play competitively (or rewind my movies), I take pride in coaching my kids’ teams. It is here that I have come to realize a similar role hockey coaches and pharmacy managers play in enabling the difficult conversations. - 5/14/2024
Pharmacists, it’s time to plan your indispensable rest
To be able to show up purposefully during the work, we need to get purposeful rest. In a profession with countless shortages of personnel and growing responsibility it is extremely difficult to get the rest. The trouble is, if we do not, we will never adapt and be stuck rushing our workouts with little gains. - 5/7/2024
Hiring in pharmacy–attitude wins over skill every time
The entry point of an employee into an organization is an important time. Putting in work and patience in the time leading up to this is something a pharmacy leader needs to be meticulous and calculated about. Rush this process and mistakes can surface that are nearly impossible to fix. - 4/30/2024
3 tips to help pharmacy leaders clear the slate
Clearing the slate means that I come to work each day with the discipline of delegating as many items from my to-do list to others as I can. I explain ahead of time that I am passionate about what we do and I think about it a lot. The thinking generates many action items that I alone could never accomplish. - 4/23/2024
Pharmacists, you are movie stars!
Whether pharmacists like it or not, we are the celebrities of the pharmacy. We have important staff around us that keep us afloat but to many of our patients, especially our most regular ones, we are their main event. - 4/16/2024
What’s your pharmacy leader strategy? Are you ‘in charge’ yet ‘out of control’?
Great pharmacy leaders find themselves organically in charge of the operation yet out of the control of the minutia. How? They create an environment where people contribute to the development of their plans. They mobilize the right answers by giving autonomy.