Pharmacy wolves—why people need a pack leader
The act of having someone in charge, responsible for the overall pharmacy operation, gives everyone structure, which is a foundational element of humans to build anything. Once this is established, the operators of any dispensary have someone to go to with problems, instead of living in the anxious environment of not knowing if or when their concerns will be resolved.
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More Blog Posts in This Series
9/24/2024
Icebergs, nuclear weapons and taking a new pharmacy job
In pharmacy, the iceberg principle will apply at each step of promotion along the various dispensary or head office jobs. This will also apply in the change from managerial to ownership roles. We can only see what we understand and the truth hits home when we finally step inside.
9/17/2024
5 expert negotiation tactics for pharmacists
We are pharmacists. We are not lawyers. We are not real estate agents. However, that does not mean we are void of negotiating. Whether we are explaining a co-pay to a patient, signing an agreement with an employer, buying a pharmacy or making a staff schedule, there are parts of the pharmacist’s day where we just have to pull up our pants and negotiate.
9/9/2024
How to manage patient interactions with your pharmacy
When I realized that patients want and expect their medication experts to guide many of their choices, I began putting effort into developing workflow that would reduce the number of times patients visited or called for interactions that did not require the pharmacist.
