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The 7 characteristics of great pharmacy leaders
Over the past two years, I have journaled about the anecdotes and lessons from over a decade of managing small and larger pharmacy teams, across corporate and independent models, both from retail and long-term-care. Across the multitude of journal entries, 7 key characteristics (which I call dimensions) show up recurrently. Enunciating them with very specific adjectives and placing them in an acronym allowed me to understand what to strive for in showing up for my patients, team and business. -
Smarten up your lease logic to negotiate pharmacy ownership
Like the banner agreement, the lease is a complex legal document, and generally never balanced in the way it is drafted. It always reads very much in favour of the landlord. When I review a lease, I think of it the same way as when I read an insurance policy. There is nothing drier on the face of the earth, but you need to understand it because the next time you pull it out to refer to it, it is because something really important is going on in your world.