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Pharmacy U news

  • What Goldilocks teaches us about difficult pharmacy work

    You know the story of Goldilocks and the Three Bears. Remember the porridge that was just the right temperature and the bed that was just the right softness? The same goes for the work you give your pharmacy staff: they need to be challenged, without drowning or coasting.
    Goldilocks and the 3 bears

  • The secret equation for saying no gracefully in pharmacy

    In the daily duties of practising pharmacy, we need to say no. As much as we have a distaste for confrontation and want to help everyone in our sight, we are organically the gatekeeper for many requests that come through the pharmacy.
    Jason Chenard

  • Expanded scope plus business smarts equals pharmacy success

    Yes, they can. That’s the quick answer to the question of whether pharmacists can provide the services made possible under expanded scopes of practice and a growing slate of government-funded services.
    CFP

  • The hope of healthcare, Part 5 - the agency to act

    In the pharmacy, we often find ourselves locked into rigorous workflows designed to reduce, if not eliminate, the possibility of errors being made. In other words, we have agency. But...having agency is not permission to be reckless. Rather, agency is the ability to do things in such a way as to make an improvement.
    a man wearing a suit and tie smiling and looking at the camera

  • Thick skin: how not to take patient feedback personally

    As part of the duties of being a pharmacist, our job involves helping people when they are not at their best. Empathetically recognizing that they carry burdens with their visits to see us is the first step to being the helper (as bystander) instead of a combatant fighting against them.
    thick skin

  • The pharmacy sale cycle: strategic wealth planning for pharmacist-owners

    Selling a pharmacy business is usually the biggest liquidity event of a pharmacist-owner’s life. Yet, in our experience advising pharmacist-owners, how they will integrate the proceeds of a business sale into their long-term financial planning is often something of a grey area.
    book-cover-pharmacists-guide-selling-business

  • The hope of healthcare, Part 4 - learning to be the buffalo

    How many of us have encountered situations with patients where we find ourselves dealing with bigger problems because the smaller problems were not addressed earlier? We all have! Medication adherence, complex therapies, opioid use, managing drug interactions, the list can go on and on!
    buffalo

  • The hope of healthcare, Part 3 – emotional truth in pharmacy

    Emotions have everything to do with leadership! Emotions are the fuel of leadership. And when harnessed correctly, they can advance us a great distance. When we entertain the idea that pharmacy is the hope of healthcare, we must quickly recognize that hope is an emotion.
    a man wearing a suit and tie smiling and looking at the camera
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