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Pharmacy U news

  • The hope of healthcare, Part 5 - the agency to act

    In the pharmacy, we often find ourselves locked into rigorous workflows designed to reduce, if not eliminate, the possibility of errors being made. In other words, we have agency. But...having agency is not permission to be reckless. Rather, agency is the ability to do things in such a way as to make an improvement.
    a man wearing a suit and tie smiling and looking at the camera
  • Thick skin: how not to take patient feedback personally

    As part of the duties of being a pharmacist, our job involves helping people when they are not at their best. Empathetically recognizing that they carry burdens with their visits to see us is the first step to being the helper (as bystander) instead of a combatant fighting against them.
    thick skin
  • The pharmacy sale cycle: strategic wealth planning for pharmacist-owners

    Selling a pharmacy business is usually the biggest liquidity event of a pharmacist-owner’s life. Yet, in our experience advising pharmacist-owners, how they will integrate the proceeds of a business sale into their long-term financial planning is often something of a grey area.
    book-cover-pharmacists-guide-selling-business
  • The hope of healthcare, Part 4 - learning to be the buffalo

    How many of us have encountered situations with patients where we find ourselves dealing with bigger problems because the smaller problems were not addressed earlier? We all have! Medication adherence, complex therapies, opioid use, managing drug interactions, the list can go on and on!
    buffalo
  • The hope of healthcare, Part 3 – emotional truth in pharmacy

    Emotions have everything to do with leadership! Emotions are the fuel of leadership. And when harnessed correctly, they can advance us a great distance. When we entertain the idea that pharmacy is the hope of healthcare, we must quickly recognize that hope is an emotion.
    a man wearing a suit and tie smiling and looking at the camera
  • Looks aren't everything...but they sure can help sell your pharmacy

    If you are selling your pharmacy business and want to maximize its value on the market, appearances matter. A store that is neat, organized and clean tells prospective buyers not only that they will have to spend less time getting it in working order, but also that you, the seller, have cared for your facilities, kept them in tip-top shape, and put the effort into not leaving a messy headache for the next owner.
    Mike Jaczko and Max Beairsto
  • Demystifying diabetes: an interview with Certified Diabetes Educator Dr. Fairuz Siraj

    In an effort to shed light on some of the most commonly searched questions about diabetes, and to debunk common misconceptions on this topic, I spoke with fellow pharmacist, and Certified Diabetes Educator (CDE), Dr. Fairuz Siraj on the Friendly Pharmacy 5 channel.
    Fairuz and Lindsay
  • We've got a new CEO. How's that working for Neighbourly Pharmacy?

    At the end of January, I got a new boss. Skip Bourdo was named as incoming CEO of Neighbourly Pharmacy. I had a great relationship with the previous CEO, Chris Gardner. Chris made my transition to an employee easy and allowed me the freedom to work on projects that I am passionate about. As soon as the press release went out about a new CEO, I started getting calls asking if I was concerned about an American coming in.
    Bruce Winston
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