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Pharmacy U news

  • Are you battling burnout?

    A topic that is coming up all the more often is burnout. As leaders, we cannot ignore it. We may even be going through burnout ourselves. As we continue this thread of leading in difficult times, let's take a few minutes to begin to wrap our arms around this subject.
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  • Infographic: Is it flu...or something completely different?

    As pharmacists ramp up their flu shot campaigns, patients will understandably want to know if some of the symptoms they may be experiencing are the flu...or something else.
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  • What keeps customers coming back to your pharmacy?

    The biggest challenge of every retail pharmacy business in today’s hyper-competitive market is finding the right formula to attract customers and keep them. Many businesses believe that the key to success is customer service satisfaction. But just satisfying customers doesn’t cut it anymore.
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  • Game on! Get ready to compete in the infinite game of pharmacy

    Ah, games. Games can be fun, but they can also be frustrating. They can be frustrating when you do not know the rules.
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  • Planned and unplanned exits: Beware the 4 Ds!

    When your exit plan takes a detour – look out for the 4 Ds. The long-term goal of most pharmacist-owners is retirement. It is the significant component of an exit strategy and the most common reason for selling their pharmacy. But, in the real world, events do not always follow our best-laid plans.
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  • Flu shots and adult immunizations and COVID vaccines...oh my!

    With the second flu season of the pandemic upon us, pharmacies are gearing up for another challenging winter. Although last year had an abnormally low number of influenza detections across Canada (69 cases, compared to the annual average of ~50,000), experts predict a more significant flu season this year.
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  • TFSAs – Important technical info

    What's the difference between a survivor holder (also known as successor holder) and beneficiary? Canadian pharmacy owners and pharmacists in general should be aware of an important wrinkle associated with Tax-Free Savings Account administration.
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  • Amazon Pharmacy is coming. Will you be ready?

    What do you feel when you hear Amazon Pharmacy is coming to Canada? Fear? Frustration? Annoyance? Perhaps you feel excited because you are curious to try the service?
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