Pharmacy U news

Increased competition drives the need for top talent to deliver outstanding customer experience. Recently there have been multiple reports about solid growth in store count and sales in all retail sectors including pharmacy.

Pharmacy retailers are seeking out any advantages in a time of unprecedented competition. In-store technologies that help create a more engaging and positive customer experience with convenience and speed is not only essential but expected.

Before 2008 I was, as a ‘well-educated pharmacist’, telling my patients, “When you take antibiotics, why don't you take some yogurt!” What did I know? We never got any training on probiotics.

Your most valuable asset is your TEAM! In my career, I have dispensed in over two dozen pharmacies. As such, I have had the privilege of working with many different teams. I can tell you that I did not always look at my team as an asset. In some cases, I actually looked at my team as a liability.

In March of 2020, millions of Canadians were forced out of their work, their schools, their social circles, and into their homes due to the COVID-19 pandemic. While in their homes, they began to seek information about what was happening to the world they once knew. Where did many of them go to find this critical information?

Vaccine developer Novavax has announced clinical trials for a combination COVID-19-flu vaccine.

No business remains the same over the course of its lifetime, from startup to exit. This is certainly true of a pharmacy business where a pharmacist will often progress from being an employee to becoming an owner and then selling the practice to another pharmacist. This is what we call the pharmacy owner's career lifecycle.

One's career path is not always a straight one. Not all of us are able to land our dream job right after graduation. We don’t always make a beeline to the job we want or get to stay in one that we love forever (change in management or roles). The most important thing about career building is to have a hunter mentality and keep your eyes open.