Pharmacy U news

People love to publish rules of thumb, especially when they’re trying to sell something.

All pharmacists have a responsibility to continue their professional development. Every year, thousands attend pharmacy conferences and hundreds challenge certification exams such as the certified diabetes educator. Although this education can improve their knowledge on a wide variety of topics, for it to be truly effective, it must be put into practice.

As pharmacists ramp up their flu shot campaigns, patients will understandably want to know if some of the symptoms they may be experiencing are the flu...or something else.

A topic that is coming up all the more often is burnout. As leaders, we cannot ignore it. We may even be going through burnout ourselves. As we continue this thread of leading in difficult times, let's take a few minutes to begin to wrap our arms around this subject.

Ah, games. Games can be fun, but they can also be frustrating. They can be frustrating when you do not know the rules.

With the second flu season of the pandemic upon us, pharmacies are gearing up for another challenging winter. Although last year had an abnormally low number of influenza detections across Canada (69 cases, compared to the annual average of ~50,000), experts predict a more significant flu season this year.

When your exit plan takes a detour – look out for the 4 Ds. The long-term goal of most pharmacist-owners is retirement. It is the significant component of an exit strategy and the most common reason for selling their pharmacy. But, in the real world, events do not always follow our best-laid plans.

The biggest challenge of every retail pharmacy business in today’s hyper-competitive market is finding the right formula to attract customers and keep them. Many businesses believe that the key to success is customer service satisfaction. But just satisfying customers doesn’t cut it anymore.