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Pharmacy U news

  • How do you let the community know about your counselling services?

    Spreading word in the community about patient counselling is no easy chore – especially when many of your customers would rather head for the parking lot with their medication than listen to advice from a member of your dispensary team.
    Robert Heaton

  • 6 top tips to really see your pharmacy like a patient

    Have you looked at your pharmacy the way a patient does? This is a key question Wayne Caverly of Caverly Consulting asks his clients. One pharmacy he worked with – an old-style drugstore within an even older grocery store – had not seen any serious updates since the 1970s.
    Wayne Caverly

  • Good idea hunting for pharmacists, Part 1

    One of the best things that a leader can do is to collect a big bag of ideas. Then, when various challenges come up, you have a deeper well of solutions or possible solutions to draw from.
    a man wearing a suit and tie smiling and looking at the camera

  • How often should pharmacy leaders set aside time for new ideas?

    A couple blogs ago we looked at the concept of options and how leaders look for options to navigate through various challenges. Today, we are going to consider the value of an idea. We all have ideas. Some are good. Some are not. But consider the value of a good idea. Ideas can literally be worth millions of dollars. Good ideas can change the world.
    a man wearing a suit and tie smiling and looking at the camera

  • Apply black belt basics and systems mastery to your pharmacy

    As a young Sempei, or brown belt karate student, I went through the frustrating stage every brown belt goes through. At the two-year mark, I wanted to know when I would be nominated for black belt testing.
    Jason Chenard

  • How can you stamp out violence in your pharmacy?

    Pharmacies have increasingly become the target of potential violence over the past few decades. The presence of drugs has always put them at risk of robbery, but early and late hours have made them more vulnerable to holdups.
    Murphy's

  • Target marketing and your pharmacy, Part 2

    Convenience is usually one of the major factors in the success of your target marketing. All demographic groups like convenience, whether it’s ease of location access by vehicle or on foot, hours of operation or the efficiency of each in-store shopping experience and checkout.
    business strategy

  • Target marketing and your pharmacy, Part 1

    Most of us manage our lives by setting goals, sometimes on a long-term basis, other times on a short-term basis. Often people define these targets by simply making mental notes; others use written or journalized reminders. Managing a business is very similar.
    business strategy

  • Pharmacists, are we prepared for uncertainty?

    The harsh reality is that our modern world is not robust enough to survive instability. Our modern comforts and lifestyles have made it such that we are reliant on those comforts for our very survival.
    Female community pharmacist Kimberley Kallio

  • 7 key questions to ask yourself before making a big change

    Resisting temptation to grow and being sensitive to the concept of taking on too much or taking on tasks that are less like the ones we already have in play bring opportunity and risk. The right growth sets up future success. The wrong growth stretches our elastic too thin.
    jason Chenard
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