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Pharmacy U news

  • Feedback loops in pharmacy workflow

    There are feedback loops with positive and negative impacts happening all day long, whether you notice them or not. What if you could harness positive loops and blunt the negative ones?
    Jason Chenard

  • How many voices are you listening to in your pharmacy leadership?

    When last we met, we began to look at the concept of seasons and how it applies to our leadership. Today, we are going to look at things from a slightly different angle. We have established that we are all leaders. We all play a role in helping someone at some time do something or go somewhere. But what happens when there are a lot of leaders trying to help someone do something or go somewhere at the same time?
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  • Improve your physician collaborations

    Clinical practice guidelines and regulatory colleges both recommend interprofessional collaboration. But, even knowing this collaboration can enhance patient care, many pharmacists struggle with enhancing relationships with physicians in their community.
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  • What value do pharmacies offer to patients?

    If a patient can walk into any pharmacy and leave with the SAME product and SAME information, where’s the value? What is the value a patient perceives in choosing your pharmacy?
    Carlene Oleksyn

  • Great staff don’t grow on trees and what to do about it

    While we all dream of this fairly-tale orchard-type succession plan, the current environment and low inventory of perfect people simply do not allow it. You know people-development should be your highest priority, you just don’t know where to start. The answer: build step ladders.
    Jason Chenard

  • Where are you in your pharmacy leadership season?

    "...we all have seasons where we contribute most. We all have a sweet spot where we deliver the most value. The extension of this is that all leaders have a sweet spot where they deliver the most value."
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  • Benchmarking your pharmacy's inventory turnover

    Let’s face it: inventory can be a pain to manage. But handling inventory effectively is vital to the success of any retail operation. Doing it right means achieving a delicate balance.
    Mike and Max

  • Compassion in pharmacy practice

    It strikes me that the double whammy of increasing inflation and increasing interest rates will result in more and more of our patients and customers being squeezed financially and unable to afford their medications and basic staples. In my practice, I always relied upon the principle that our patients were better off taking their medication as prescribed than not taking it at all.
    Bruce Winston

  • What type of pharmacy manager are you?

    A recent Canadian Pharmacist Association national survey on pharmacists’ mental health revealed some disturbingly negative results with many of us at risk of leaving the profession and others currently looking elsewhere for work. It points to us having to ask ourselves bigger questions to help navigate from here.
    Jason Chenard

  • Where do we go from here?

    It’s important to remember that the role of the pharmacist has always been clinical, but now there is increased awareness, and public expectations have finally aligned with what we’ve been capable of offering for a long time. Our role in public health is being accessed and utilized in a variety of ways and at a greater volume.
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