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Pharmacy U news

  • Prescribe this Rx for customer success

    The customer’s experience is the greatest determinant of success in any business. Customer experience and loyalty are harmonious, and nothing differentiates one pharmacy retailer from another more than the ability to engage customers and build relationships with patients.
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  • Tuneup time for your pharmacy

    Pharmacies should be fine-tuning their operations regularly. In truth, it's not always possible to find the time or energy to keep things humming. Here are a few areas, though, that you should take the time to review:
    business strategy

  • How to break down pharmacy walls and build bridges

    In the real world, building a bridge takes engineers and raw materials and time. In the leadership world, it takes the ability to communicate effectively, to establish and build a relationship, and time.
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  • TikTok takes “Googling your health condition” to a whole new level

    For over a decade, we have all told our patients to please stop using Google to self-diagnose and/or research their health conditions. Google is old news though: There is a new platform that is rapidly gaining viewership that you need to be aware of.
    TikTok

  • 6 things a pharmacy manager should measure (but usually doesn’t)

    Your boss might not make these metrics mandatory but that doesn’t mean they don’t provide insightful data into your store-level operation. Just like individual practitioners, pharmacies themselves have identities. What's yours?
    Jason Chenard

  • Pharmacy U Vancouver helps pharmacists "move forward together"

    Pharmacy U Vancouver, held in person on October 22, raised the bar once again with new pharmacy learning, insights and practical strategies for running a successful pharmacy.
    PHUV 2022

  • Smart pharmacy staffing for the holidays

    Labour shortages have been a fact of life for generations. Complicating this situation is the significant upset in staff availability over the holidays. So how do you plan your pharmacy staffing for the holiday season?
    Pharmacy staff

  • How the Exchange Principle can help your pharmacy practice

    The relationship principle that I have learned to employ is called the Exchange Principle. The Exchange Principle says before you put someone in his place, you should put yourself in his place.
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