Pharmacy U news

Something that captured my professional imagination many years ago was the idea of measuring quality in the pharmacy industry. How do we know if medications are being used appropriately?

As a pharmacy leader your goal should be to have the team deliver greater results after you are gone, demonstrating the power of your leadership in building teams, systems and culture.

As I sit down to write this article, I reflect on my daily experiences as a community pharmacist here in Victoria, BC. On a regular basis, I hear the struggles and frustrations from patients navigating the current healthcare system.

We would suggest that planning for selling your business is a good opportunity to review your current accountant, their experience and their abilities.

If you have ever seen a late-night infomercial on television, you may have encountered a product that was so amazing and so easy to use that all you had to do was “set it and forget it.” While that phrase may sell product in late night infomercials, it most definitely does not apply to the pharmacies.

What if we viewed dispensing robots and RPhTs as a launching pad for a cognitive-service-based future for our profession? By freeing up our time, we can do more of what we do a better job at. You know, being the pharmacotherapy experts within the healthcare system.

Selling your pharmacy is not just a financial transaction, but a legal one, and it behooves you to consult a lawyer early in the process.

When pharmacy staff get angry words from patients, what the pharmacy manager says next means something. Something potentially very important to how the interaction carries on.