- 6/15/2022
In March of 2010 I attended a meeting where I was introduced to the concept of the Appointment-Based Model of pharmacy. A key component of this concept was using synchronized refills to be able to drive the appointments with patients. My imagination was captured!
- 6/8/2022
It is not uncommon when I am discussing leadership with someone, especially a young leader, for the question to come up about what the most important things are a pharmacy leader does.
- 6/1/2022
We should strive to be in the centre of activity. When we are here, we gain perspectives that allow us to make better decisions to lead our teams well. The problem is, it isn’t always easy to stay in the centre. We must continually be working to gain this position and perspective.
- 5/25/2022
A few months ago, I made reference to “once-in-a-lifetime” opportunities and how they seem to come along about every two weeks. I am finding that to be very true right now.
- 5/18/2022
When you are communicating with someone, whether it be a single person or an entire audience (as with a public speaker), it is not just for information, but for transformation. The thing about transformation is that it often takes place in a series of steps. So, we must show people the next step they can take. This was a lesson that I did not grasp as a young pharmacist or when I first started speaking.
- 5/11/2022
Leaders must be effective communicators. There is no doubt about it. You show me a leader who struggles to communicate, and I will show you a team that is struggling to perform. A significant event in my career happened when I walked into a pharmacy in South Carolina to talk about this pharmacy’s performance on cholesterol medications and the pharmacist said to me, “I don’t know what to say to my patients.”
- 5/4/2022
Last time we met, I encouraged you to consider conferences as a great place to find new ideas. Writing that post got me to reflect on the various conferences I have attended throughout my career. I thought I would share a story with you today.
- 4/27/2022
When I sit down to write this blog, it not uncommon for me to identify experiences I had at various conferences to use as inspiration for my writing. I realize now that we really shouldn’t be surprised about that. After all, a conference is not a natural place where we find ourselves, so when we get there, we absorb and process things differently.
- 4/20/2022
One of the best things that a leader can do is to collect a big bag of ideas. Then, when various challenges come up, you have a deeper well of solutions or possible solutions to draw from.
- 4/13/2022
A couple blogs ago we looked at the concept of options and how leaders look for options to navigate through various challenges. Today, we are going to consider the value of an idea. We all have ideas. Some are good. Some are not. But consider the value of a good idea. Ideas can literally be worth millions of dollars. Good ideas can change the world.
- 4/5/2022
Let me ask you a more focused question: where does leadership fit in to what you are betting on? Is it first? Last? Somewhere in between? Is it even on your list?
- 3/30/2022
How often do we find ourselves in situations where we feel like we have very little choice? This is the only thing we can do. Occasionally, we may look at the opposite position and then make a choice. Often, we may defend the decision as being the lesser of two evils.
