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Axe the fax: A primer on fax tech in the 21st century, an Ontario’s healthcare system perspective
During the COVID-19 pandemic, fax technology failed spectacularly across the healthcare system. Providers who were cut off from their fax machines couldn't communicate. A massive shift to e-faxing caused overloaded fax servers and system failures with estimates of 15% to 25% of faxes sent not being received.