Diffusing Difficult Patients

Eye-level connection between doctors and patients makes a difference, study suggests

The study looked at clinician posture at the beside and found that sitting or crouching at a hospitalized patient’s bedside was associated with higher patient satisfaction and trust.
Be the positive voice

Often when things get challenging, our default is to fall into complaining and negativity. While that might feel satisfying for a moment, it serves no one and can drag down the morale of everyone around us.
Grateful bred

How do you nurture gratitude in your patients?
Case report: 'Neurodermatitis,' aka, stress-induced dermatitis

Many dermatoses we see may have as their cause—or at least are aggravated by—stress-induced scratching.
POLL: Have you experienced workplace violence in your healthcare setting?

See what your colleagues say. Take our weekly doctor poll.
Physician of the future

A particular patient reminds a clinician that the core of being a doctor will always be that human connection.
MD reviews: encouraging or enraging?

From RateMDs to Google to patients’ social media: physician reviews are everywhere these days.
What can doctors do to handle conflict with patients?

Conflict with patients can have serious consequences for the health of doctors and the safety of care. How can you minimize these situations and avoid escalation?

911 operator calmly walks expectant mom through a surprise at-home delivery