Diffusing Difficult Patients

In his on-going series where he examines communication problems that come up between family doctors and other kinds of health providers, Dr. Jabir Jassam looks at a time a physiotherapist told one of his patients something that made the patient incredibly mad at Dr. Jassam.

Another intriguing case Dr. Robert Dickson has just seen in his clinic involving a patient recently out of jail and concerned about a rash.

B.C. Supreme Court judge ruled that Rosa Campagna Deck—who complained that her surgery left her with a 'torpedo tit'—misrepresented the facts in her reviews.

To those pharmacists who go the extra mile, wait the extra hours, fix patients' watches, bring in fresh produce and eggs for their patients. I love you, but maybe it's time to dial it down a bit?

A Montreal surgeon has been suspended for six months for repeatedly saying things like "When I speak, you shut your mouth" to nurses and attendants.

Dr. Romeo Banzon Tan also faces criminal charges and is scheduled for a trial confirmation hearing in October.

The unusual form of teaching has created concerns about bullying and burnout for some medical students.

A few simple communication tactics can help alleviate patient worries, prevent conflict, and ensure patients leave your pharmacy feeling confident in their new prescription.