Diffusing Difficult Patients

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Intuitively, we doctors think it’s more efficient for us to control the dialogue of the encounter, rather than the patient. We’re wrong.

Doctors share moments, big and small, when things could have gone wrong but went right. Dr. Jabir Jassam talks about going with a hunch.

The device that controlled the drainage was made of magnet and the patient had an MRI post-surgery. Had Dr. Khalil Khalaf checked–as his patient had asked repeatedly–he would have seen the device was set for maximum flow.

Dr. Google—without filtering and sifting—has caused more problems instead of providing solutions. It isn't just anxious patients who are changing, says Dr. Jabir Jassam.

In one instance, Dr. David Lee James Wardle said he exposed a patient's breast because he thought he had operated on it. He had not.

Dr. Efe Michael Ovueni’s actions against a clinic employee “were suggestive of escalation towards increasingly intimate contact,” wrote the tribunal.

The CPSA's discipline tribunal upholds its not-guilty finding in the case of Dr. Keith Oneil Martin—the same doctor found guilty last year of biting a nurse.