Diffusing Difficult Patients

We asked physicians how they tackle this delicate problem, and these are the four top tips.

Ten years after she was assaulted at work, Pam Owen still remembers her attacker's empty eyes as he pinned her backwards over a washing machine and beat her head.

Dr. Ali Mahmoudi, who had privileges at a Timmins, Ont., hospital, has been out on bail since July 2022. With 11 new charges against him, he faces a total of 21 charges.

The pharmacist was abrupt when I arrived for my flu shot. She looked only at her computer and mispronounced my name twice. The next day, I saw another pharmacist for my COVID booster. 'It's so boring,' he complained, when I asked how he was coping with his work.

Specialists depend on referrals. If we, family doctors, says Dr. Jabir Jassam, acted together we could do something about disrespectful specialists.

Ever get tired of hearing people say they don’t want the flu shot because it made them sick? Or people who say they’re really healthy so they don’t need it, or it doesn’t work anyway so why bother? These are just a few of the things pharmacists will hear from their patients over the coming months.

We appreciate your help and your colleagues will appreciate your insights!

Ending the doctor-patient relationship can be stressful. Here’s what to keep in mind.