Show CAMH patients you care The Santa Claus conspiracyThe euphemisms we use about death can mislead patients almost as much as telling kids that a fat guy in a red suit visits a billion homes in one night delivering wrapped, commercially available toys Gifts for the doctor who has everything – including fatigue and stress! An exchange of compassion and understanding Fostering an honest relationship with patients not only results in better care for them but also helps them appreciate a doctor’s life Practice Issues: What could I say to patients who switch pharmacies? Practice Issues: Patient/pharmacist exchange - Handling challenging customers What could we say in such a situation without harming our reputation for service? First Previous 269 270 271
