My drive comes from my desire to continually show my staff and patients/customers that their loyalty is not misplaced and not unappreciated. My job is to steer this ship forward and keep them feeling safe and protected and cared for in the best way possible. I bear that responsibility and it drives me to be innovative, continually educated, and at the top of my game.
As of Tuesday afternoon, the London Drugs website says pharmacy staff are available at all locations to answer customer questions and address urgent needs.
The entry point of an employee into an organization is an important time. Putting in work and patience in the time leading up to this is something a pharmacy leader needs to be meticulous and calculated about. Rush this process and mistakes can surface that are nearly impossible to fix.