ARTICLES BY THIS AUTHOR
-  10/8/2025Reimagining the future of pharmacyIf we are to survive, we must rethink our service models not as transactions, but as trust lines.
-  7/30/2025Disrupting the PPN: How smart pharmacies win‘I’ve been with your pharmacy for years, but now my insurance says I have to go somewhere else.’
-  6/17/2025Beyond the numbers: The heart of pharmacyOur first responsibility is to our patients, to ensure that they get the best care, free from arbitrary targets.
-  3/31/2025Pharmacy staffing and workforce optimization: Balancing cost and care‘We’re not just counting pills—we’re holding people’s lives in our hands.’
-  3/13/2025Empathy and excellence: A culture for your pharmacyWhen patients feel appreciated, they're more likely to come back, refer others and comply with treatment.
-  11/19/2024A bright future requires embracing change and expanding our horizonsThis is a time of unprecedented change in pharmacy—it can all seem overwhelming and like too much to handle. But as pharmacist and pharmacy owner Niki Shah has learned, resisting change is not helpful. What does help is to adopt an attitude of excitement and a willingness to learn.
-  11/4/2021Women and migraine: The pharmacist’s roleBecause pharmacists are so accessible, their involvement can have a measurable effect on migraine management.
-  4/7/2020Taking care of seniors’ mental health during the COVID-19 pandemicSix tips for pharmacists
-  1/12/2020Understanding depression in midlife womenDuring a time of transition such as menopause, women may be more vulnerable to depressive symptoms
-  4/7/2019Workplace happiness requires Emotional IntelligenceEI is a tool that helps us to take control, so we can free ourselves to engage with work differently and be happy in our employment.
 
 