ARTICLES BY THIS AUTHOR
- 11/4/2024
Optimizing your community pharmacy with lean management
Lean management should be about ensuring that everyone works at their highest skill level. - 7/25/2024
The business case for philanthropy and social innovation
We are living in a time when health disparities loom large. Community pharmacies have a unique opportunity to serve as pillars of wellness, equity and social innovation. - 6/6/2024
Embracing innovation in community pharmacy: A three-pronged approach
Innovation doesn’t always require new services or clinical niches; it can also mean reimagining how existing services are delivered. - 4/9/2024
The Pareto Principle in community pharmacy
It is essential to remember that not all patients have the same health needs (or the same impact on the business). - 2/3/2024
Diversifying your revenue streams
Recent events, such as the service fee cuts in Alberta, underscore the volatility of government funding and highlight the need for pharmacies to diversify their revenue streams. - 12/3/2023
How to ditch, delegate and defer, strategically
If the task doesn’t add value (and the College didn’t tell you that you must do it), ditch it. - 10/30/2023
Competitive forces in pharmacy practice
New extraordinary options for great patient care will require us to navigate the impact to pharmacy business models. - 10/5/2023
How to attain your strategic perspective
Regardless of your level of wisdom and experience, your personal perspective is littered with blind spots and biases. - 7/16/2023
Strategic change
We need to find ways to give other people hope. When our hearts want to fix the system, but our minds are exhausted, we have problems.