ARTICLES BY THIS AUTHOR
- 11/4/2024
Optimizing your community pharmacy with lean management
Lean management should be about ensuring that everyone works at their highest skill level. - 7/25/2024
The business case for philanthropy and social innovation
We are living in a time when health disparities loom large. Community pharmacies have a unique opportunity to serve as pillars of wellness, equity and social innovation. - 6/6/2024
Embracing innovation in community pharmacy: A three-pronged approach
Innovation doesn’t always require new services or clinical niches; it can also mean reimagining how existing services are delivered. - 4/9/2024
The Pareto Principle in community pharmacy
It is essential to remember that not all patients have the same health needs (or the same impact on the business). - 12/3/2023
How to ditch, delegate and defer, strategically
If the task doesn’t add value (and the College didn’t tell you that you must do it), ditch it. - 10/30/2023
Competitive forces in pharmacy practice
New extraordinary options for great patient care will require us to navigate the impact to pharmacy business models. - 10/5/2023
How to attain your strategic perspective
Regardless of your level of wisdom and experience, your personal perspective is littered with blind spots and biases. - 7/16/2023
Strategic change
We need to find ways to give other people hope. When our hearts want to fix the system, but our minds are exhausted, we have problems. - 6/8/2023
How to be strategic about staff retention
Building a strong organizational culture and an engaged workforce is a huge part of running a practice, and one that needs relentless commitment.