11/22/2013 A man in a suit approached me in the staff lounge at the hospital. He handed me a Statement of Claim, turned and marched away. I felt like I had been kicked in the stomach; my palms were sweaty and my heart was racing. I was being sued!
11/13/2013 The beautiful leaves have left bare, dead branches. The warm Indian summer is gone, replaced by dark grey skies. The cold wind and snow has started in but it’s not enough to skate or ski or snowboard. It is too early to travel because you haven’t suffered enough to earn your winter vacation. How do you get through the month?
10/15/2013 When I speak at conferences on the topic of practice management, I am often asked what I post in my office for patient education and information. Here are my posted notices:
9/16/2013 ERO isn't short for erotic; it stands for Event plus your Reaction = Outcome. This little mantra has made my life so much better since I started practising it years ago.
9/4/2013 Three years ago I got a letter from the College of Physicians and Surgeons of Ontario (I hate when they arrive addressed to you and labelled “Private and Confidential”). The letter stated I would be undergoing a random peer review at one of the nursing homes I worked at. The college found the chink in my armour.
8/16/2013 I look forward to every day. Monday is call-ins only, Tuesday is busy but close to Wednesday, during which I take the afternoon off. Then it's TGI-Thursday, which is the new Friday. Saturday and Sunday are pure bliss. With eight weeks of paid vacation a year I am never more than two months from a holiday.
8/9/2013 I am always going on about how to manage others and how to delegate effectively, but others manage me all the time as well.
8/1/2013 Many of us have watched the American TV show “House.” It starred Hugh Laurie, an Englishman playing an American medical specialist. It was very well-acted and exciting but very different from my medical existence.
7/24/2013 Here are some ideas I have to make your next presentation enjoyable as well as informative, whether you are delivering it to the Kiwanis or at Grand Rounds.
