'Jargon oblivion': How and why patients often misunderstand their doctorsA recent study pinpointed certain communication pitfalls that result in patients interpreting their doctors' explanations as the exact opposite. Solve my problem: How do I end an appointment without upsetting or angering a patient?We appreciate your help and your colleagues will appreciate your insights! Practice management: When it's time to part ways Ending the doctor-patient relationship can be stressful. Here’s what to keep in mind. Problem solved: How do I get patients to take virtual appointments as seriously as in-person appointments? Four docs gave us their best advice! Solve my problem: Help! How can I hire reliable staff? We appreciate your help and your colleagues will appreciate your insights! Problem solved: How do you handle patients who have somatic symptom disorder or illness anxiety disorder? We asked and you answered. Four docs on how they handle this complicated problem. Practice management: Staff job-sharing tips Could staff job sharing help combat office turnover and make staff happier? Hang on, my employees have kids! What to know about accommodating staff returning from parental leave No, don't fire and rehire so you can change your terms of employment. There are better things you can do, says Toronto employment lawyer Nancy Shapiro. How to stop patient hostility An FBI special agent shares his top strategies for defusing difficult situations and creating calm. Practice management: Taming time Doctors provide their tips on management their busy schedules. Some are timeless, some are fit for the times. First Previous 8 9 10 11 12 Next Last