Pharmacy leadership is all about building and maintaining trust
A bane of my existence in an earlier part of my pharmacy career came around prescription transfer coupons. The company I worked for at the time would put coupons in the weekly circular to invite and entice new patients to transfer some (or all) of their prescriptions to our pharmacy. These promotions would have good results to bring new patients to our pharmacy, but we would struggle to keep them. Why do you suppose that was?
Register for free access or login.
Canadian Healthcare Network is an independent online community for Canadian healthcare professionals in medicine and pharmacy. It is the online home of the Medical Post and Pharmacy Practice + Business.
Membership is free and allows doctors, pharmacists, nurses and many others to get the latest breaking news, updates on clinical guidelines and read (and even write) commentary from your healthcare peers.
More Blog Posts in This Series
10/1/2024
Compliance or adherence in the world of pharmacy
In the world of medications, we want patients to take their appropriately prescribed medications regularly to obtain the intended benefit. Is this done through compliance or adherence? The intent of the two terms is the same, but the spirit is entirely different. And it’s the spirit that counts in the end when leading patients to take their medications.
9/27/2024
Are you developing the pharmacy talent around you?
Make no mistake, as leaders, it is important to develop the people around us. This is not limited to support staff. It also includes helping to develop our peers and even the people we report to. When we develop people, we increase the overall capacity of the organization, and we instill an increased feeling of ownership with our team members.
9/17/2024
What my neighbour’s peach trees can teach us about pharmacy leadership
Earlier in my career, I served on a team that was to develop new revenue streams for our pharmacies. Anything that was not traditional dispensing was labelled “clinical” and given to our team to work through. In those days, we set out to participate in as many of these projects as possible.
