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While a survey demonstrated growing interest, 70% of respondents said they'd need to research their telehealth options more thoroughly before selecting a virtual-care provider.

In 2015, Strom aired concerns on Facebook over her grandfather's treatment a few weeks after his death. In her comments she said the staff of St. Joseph's Integrated Health Centre in Macklin, Sask. needed to do a better job of looking after the elderly patients in their care.