Thousands of hospital doctors say they will only provide emergency care, and the National Health Service warned patients to expect major disruption during the two-day strike.
Arbitrator Serge Brault says that while Myriam Leblanc made inappropriate comments toward Joyce Echaquan, she was not responsible for the bulk of the poor treatment the woman received prior to her death.
What do you do with a patient who is trying to manipulate you? Here are some tips for staying in control of the situation while maintaining the relationship with the patient.