Layered Pharmacy Leadership
Blogs
- 8/3/2022
Don't be afraid to find your competition
Surrounding yourself with the right people will keep the competitive juices flowing and allow you to accomplish things you otherwise would not have. But that will only be part of the battle. We must compete against our own mindset when it is holding us back. - 7/27/2022
3 top tips to plug your pharmacy holes
Without municipal water you would have to carry an empty bucket to a well two miles away, take a scoop to fill your bucket and walk it back to your house. Quickly, you would be searching for ways to make the trip more efficient so you could spend less time transporting water and more time on other essential tasks. But what if your bucket had a ton of holes? Our pharmacy dispensaries have many holes, many we don’t realize. - 7/20/2022
Feedback loops in pharmacy workflow
There are feedback loops with positive and negative impacts happening all day long, whether you notice them or not. What if you could harness positive loops and blunt the negative ones? - 7/13/2022
Great staff don’t grow on trees and what to do about it
While we all dream of this fairly-tale orchard-type succession plan, the current environment and low inventory of perfect people simply do not allow it. You know people-development should be your highest priority, you just don’t know where to start. The answer: build step ladders. - 7/6/2022
What type of pharmacy manager are you?
A recent Canadian Pharmacist Association national survey on pharmacists’ mental health revealed some disturbingly negative results with many of us at risk of leaving the profession and others currently looking elsewhere for work. It points to us having to ask ourselves bigger questions to help navigate from here. - 6/29/2022
Your Rx count: predictable or not?
Pharmacy leaders appreciate that some percentage of their Rx count is predictable and the rest is unpredictable. The leverage comes in pushing the scale toward the predictable side - 6/22/2022
Are you the ‘do-er’ or the ‘thinker’ in your dispensary?
The Do-er is often less job satisfied, of shorter duration in one pharmacy site and less motivated to take on life-benefiting after work extracurriculars. The Thinker behaves more like a shareholder.The Do-er is often less job satisfied, of shorter duration in one pharmacy site and less motivated to take on life-benefiting after work extracurriculars. The Thinker behaves more like a shareholder. - 6/15/2022
The rewards in pharmacy need work
In pharmacy, the work and the rewards are what you make them. Putting the work in the right way yields the right rewards. - 6/8/2022
3 ways to fix the start barrier in your pharmacy
In pharmacy, we can make it easy to start by first automating the repetitive. Identify tasks that need to occur like clockwork. Use a weekly task log with day of the week headings to list what you need done on each day. - 6/1/2022
Pharmacists, interruptions can kill your train of thought
There is a dramatic cost to restarting. In my previous article The Fear All Leaders Face I discuss the power of a mental health challenge called FOMO and how to reframe thought process to overcome it. But what about when your train of thought is constantly derailed? - 5/25/2022
The fear all pharmacy leaders face
After turning the dispensary lights out at night, despite a fear you may feel, you are not alone. In my previous article “A Leader’s Principal Role: Taking Care of People" I discuss the ruthless requirement and offer tangible examples where leaders take care of people. But while this is going on, who will take care of us? - 5/18/2022
A leader's principal job: take care of your people!
You have one job as a pharmacy manager or owner. In my recent article Why Hiring is Pharmacy's Biggest Problem and What to do About it I described having an automated hiring process to preserve the decision maker's time, while still allocating tangible energy to finding more of the right people. Now it's time to discuss what happens after you do hire.