What’s wrong with hospital rankings? Why ‘Rate my Hospital’ needs a second look
The CBC's Fifth Estate recently produced an investigation on the quality of hospitals in Canada—“Rate My Hospital”—which has been enormously popular and has set off discussions across the country about the need to improve our hospital services. Clearly getting a better picture about how our hospitals perform is of interest to Canadians, and the wish to exceed status quo health service delivery resonates with patients, policy-makers and healthcare providers alike. So what’s the problem?