Have you ever become angry or frustrated because someone didn’t do what you told them to do? Or have you ever not done something in the way you were instructed to do? We all have at one time or another!
A patient acted surprised when I refused to fill a virtual care order for high dose pregabalin after getting an electronic message that he already filled it somewhere else that day. Given that he received seven different pregabalin prescriptions in the past six months from seven different virtual care clinics located in various cities across Canada, my radar was on high alert.
A transition quarterback is primarily an intermediary and an overseer—sort of a “white hat” for the sale project—who ensures that everyone on the team is working together, getting along, and moving in the same direction: towards a satisfactory sale of your business. Without an effective leader, the transition team experience can go wrong in a whole bunch of ways.
