Practice Management

I've been a clinic shareholder/partner a number of times. I remember one particular business meeting occurring when our clinic was unusually busy and very profitable. We were given our personal billing reconciliations prior to the meeting and everyone was in a great mood as each of us had the largest payouts we had ever seen. All was jovial until the full clinic financials were presented and we saw where our numbers stood relative to each other.

As we mourn the loss of lives and livelihoods, so much is different. But 2020 didn't change absolutely everything. This past year also saw an outdated healthcare system continuing to rely on the fax machine, even for urgent matters. Some clinics continued to ask for their form to be used for all consultation requests, even if all of the information was included in the original request letter. And doctors continued to receive all manner of medico-legal paperwork.

Designed to support physicians without a sophisticated back-office team, DoctorCare provides 'billing as a service' outsourcing services for more than 2,000 physicians in Canada.

Dr. Shirley Sze COVID-19 has brought public respect and gratitude back to our profession. With daily evidenced informed briefings backed by credible data, government and the Canadian public can understand why physicians do what they do. Robust data makes it possible to highlight resource capacity and deficiencies, and show how collectively we can change the trajectory of a potentially deadly pandemic. Progress can be compared nationally and internationally in a timely manner.