Patient-First Language

Racialized people may have a fear or mistrust of health care professionals because of historical patterns of abuse

A few days ago, I received a telephone call at our walk-in clinic (now treating most patients without seeing them in person) from a well-known 70-year-old Caucasian male who had developed a rash which was causing anxiety and significant discomfort.

Single-entry models and team-based care can streamline service delivery, experts say

The COVID-19 pandemic has provided the opportunity for Canada to go from “worst to first” in using virtual care and assessing its impact. That’s according to Dr. Sacha Bhatia, FM Hill Chair in Health Systems Solutions and the Chief Medical Innovation Officer at Women’s College Hospital in Toronto and currently one of the country’s more eloquent advocates for virtual care.