Under the new system, which officially launched July 7, each complaint will be first looked at by an analytics unit for an ‘up-front and rapid’ initial analysis as soon as it comes in.
A new study suggests patients find physicians who use artificial intelligence in their practice to be less trustworthy, competent and empathetic, although AI use for administrative purposes seems to have fewer negative perceptions.
The tribunal also chided the college after it brought forth a last-minute boundary violation allegation, calling it ‘manifestly unfair’ to the respondent.