Current pharmacy Acts continue to require pharmacists to perform as de facto security guards. Surely other trusted staff are qualified to take on that responsibility so we can stick to patient care.
‘Despite the fact that systems [around the world] are so different, the challenges are very much the same,’ says Sandra Hanna, chief executive officer of the association.
In a live poll at the OPA RxTalks conference, 95% of pharmacists in the audience said they had experienced or witnessed mistreatment by a patient. The problem goes beyond the people in that room and it's time to address it.
Just looking at the broad stroke numbers of what it was like for me starting out as a family doctor in the 1990s compared with today—it makes no financial sense for a new MD to pick family medicine.