When I took a trial shift in a cancer care clinic years ago, I had no idea how much I would learn (and later teach others) about the importance of learning how to communicate effectively with different personality types.
Anxiety fuelled by loneliness and self-doubt had such a grip on Sidra Mobin that she couldn’t get out of bed some days and took a leave from work. When the family she’d recently left in Pakistan called, she would keep her troubles in Canada to herself for fear of worrying them.