Patient flow audit can boost efficiencyIt’s widely known and, sadly, often accepted as standard that doctors’ offices run late. But did you know the degree of tardiness is fairly consistent in a particular office? Nurses taken hostage How to say no to inappropriate requests for tests and meds Listening to and taking the time to educate patients will help them understand why you deny a request A pain in the toenails A memorable patient swears she’ll never forget you. And sometimes it’s best not to follow up on that LAST LAUGH: Survey says . . . Everyone should be entitled to my opinion Prescience begins with a pee Things you should know when your bladder becomes CEO Wave system improves booking flow Smart tips to ensure a relaxing vacation Placing a “Do not disturb” sign on your hotel door while you’re out may help discourage thieves from targeting your room. Beaning, brawling and late innings at the office There are more similarities between baseball and medicine than you might think Doctor handed $20,000 penalty for disrespecting college First Previous 77 78 79 80 81 Next Last