Diffusing Difficult Patients

An open letter to Deb Matthews, Ontario Minister of Health

Patients who leave an emergency department or hospital against medical advice before their treatment is finished tend to return within a short period of time, according to new data.

“It’s a kind of single-mindedness.”

It was a massive heart attack in the middle of a waiting room that scored a patient the attention he needed — and it was only after waiting more than five hours to be seen.