Tips for handling irate or rude patientsHow to effectively defuse the situation in a professional manner. What do you do when a patient threatens you?Threats undermine doctor-patient relationships; when I've been threatened, I've never been able to continue that relationship How do you respond to inappropriate medical questions in the middle of a party? Feedback: Rising patient expectations both a challenge and a blessing ER tales: The fifth vital sign One of my core responsibilities as a physician is to treat my patients' pain, but any attempt to objectively measure or compare pain is doomed to fail When a colleague reports you to the college Treating Dr. Penny Many doctors are not very good patients, but there was one who was different Youth and hate Stories from retirement: Holier than them Pharmacist who didn’t fetch Canada Post package faces college complaint The committee ruled that the pharmacist must complete both the 'Managing Conflict when People are Angry' workshop and the college’s Jurisprudence e-learning modules First Previous 37 38 39 40 41 Next Last