Researchers at St. Michael’s Hospital in Toronto surveyed more than 9,000 people online and had in-person discussions with dozens more across Canada to talk about their experiences with primary care and how to fix it.
'There’s very little medical judgment that goes into completing the forms—we’re mostly asking questions and collecting pieces of information. Yet family physicians spend over 10 hours per week on these forms, often unpaid and at the expense of patient care.'
