Pharmacy is like a snow storm. During a heavy storm, we cannot keep up with the falling snow even with constant shovelling. We end up going about our lives, then dealing with the damage when the storm is over. The act of shovelling is put on hold until after the storm is over.
‘When we have high levels of homelessness and not enough shelter beds for people . . . the emergency department is the shelter of last resort. It’s the warming centre of last resort.’