Marketing

The biggest challenge of every retail pharmacy business in today’s hyper-competitive market is finding the right formula to attract customers and keep them. Many businesses believe that the key to success is customer service satisfaction. But just satisfying customers doesn’t cut it anymore.

This week's reader photo is evocative of peaceful moments in nature. Grab your paddle!

Banner applauds visionary owners who are taking pharmacy in new directions

With an estimated 350 million monthly users, Twitter is one of the most influential and divisive social media platforms of the 21st century

Insalata Cannabis Market is the first recreational cannabis store to have two licensed pharmacists who specialize in cannabis, as business partners. They are now the guiding force for helping Wholehealth pharmacists and technicians manage patient questions.

I believe we must continually work to allow men and women to bring their whole selves to work. This involves supporting both genders in participating equally at home and in the workplace – which can be accomplished through advocating for progressive policies, like enhanced parental leave and childcare.

Increased competition drives the need for top talent to deliver outstanding customer experience. Recently there have been multiple reports about solid growth in store count and sales in all retail sectors including pharmacy.