11/5/2024 Lean management should be about ensuring that everyone works at their highest skill level.
7/26/2024 We are living in a time when health disparities loom large. Community pharmacies have a unique opportunity to serve as pillars of wellness, equity and social innovation.
6/7/2024 Innovation doesn’t always require new services or clinical niches; it can also mean reimagining how existing services are delivered.
4/9/2024 It is essential to remember that not all patients have the same health needs (or the same impact on the business).
12/3/2023 If the task doesn’t add value (and the College didn’t tell you that you must do it), ditch it.
10/31/2023 New extraordinary options for great patient care will require us to navigate the impact to pharmacy business models.
10/6/2023 Regardless of your level of wisdom and experience, your personal perspective is littered with blind spots and biases.
7/17/2023 We need to find ways to give other people hope. When our hearts want to fix the system, but our minds are exhausted, we have problems.
6/8/2023 Building a strong organizational culture and an engaged workforce is a huge part of running a practice, and one that needs relentless commitment.
4/14/2023 If change is inevitable, then the role of a pharmacy leader is to create conditions in which change is possible, celebrated and supported.
2/28/2023 While you’ve learned to manage the pivots and shifts required through a day, we have work to do to prepare you for the pivots and shifts of the decade.
