What's your best OTC counselling story?Pharmacists help patients to safely use nonprescription products every single day. It's time to shine a light on this important and sometimes life-saving aspect of a pharmacist's care. Minor ailment counselling tools: Cold soresWe’re pleased to present the latest in our ongoing series of counselling tools on minor ailments and OTC-related conditions, prepared by students of the Advanced Patient Self-Care elective at the School of Pharmacy at University of Waterloo.